Article Insight:
- Check your Samsung TV warranty using the warranty card or by looking up the date of purchase.
- You can also visit the Samsung website to check the warranty information using your TV’s model or serial number.
- Claim your TV’s warranty by requesting service through the Samsung website.
No matter what brand of TV you use, they all will likely malfunction or get damaged at some point, as machines do. Even the TVs by the top brands like Samsung have the chance of malfunctioning. That’s why these products have a warranty period that allows you to get them repaired for free. This article will show you how to do a Samsung TV warranty check and claim it.
Terms of Samsung TV Warranty
Having a warranty doesn’t mean you can break your TV intentionally and repair it for free. There are certain conditions that have to be met for the warranty to be applicable and certain cases where it’s not applicable.
Warranty Terms & Conditions
- You need a proof of purchase.
- Only the person who bought the product can claim the warranty. You cannot transfer it to another person.
- The TV accessories have a 1-year exchange warranty.
- The repair or service will be done by the Samsung Service Center, or its Authorized Service Center, or the Authorized Seller’s Service Center.
- The company, authorized service center, or seller has the right to retain any defective parts that were replaced during the period.
What is Covered in the Warranty
- Carry-in services are available for TVs below 32″.
- On-site services are available for TVs that are 39″ and above.
- For TV models above 24 inches, you get free installation or demo for 6 months after purchase.
- You can get free repair, replacement, or service more than once during the warranty period. The time taken for the service will be included in the warranty period.
When Warranty is Not Applicable
- When a TV becomes defective due to misuse or repair attempts by a third party.
- Damage caused by external factors.
- If the TV was not used for its intended purposes.
- Defective under certain conditions like misuse, waterlogging, etc.
- If the original serial number on the TV cannot be found or altered.
- The damages that are caused due to natural disasters or during transportation to the service center or owner’s house.
How to Check Samsung TV Warranty
All Samsung TVs have a one-year warranty period, during which you can receive free repair service from an authorized service center. If you don’t know your TV’s warranty coverage, you can check it using the following methods.
Check Samsung TV Warranty Offline
When you purchase a Samsung TV, you will get a warranty card or paper form that mentions the product’s warranty period. If you know your TV’s warranty period, you can check its warranty by looking up the purchase date using the receipt. But not everybody keeps a receipt for long after purchase, so if you can’t find it, you can use your bank statements to find the purchase date.
Check Samsung TV Warranty Online
You can check your TV’s warranty information through Samsung’s official website. Follow the below steps to check it.
- Visit the Samsung Warranty Checker page using a browser and select the TV, Display & Home Theater icon.
- Enter your model code/serial number or product name. To find the serial number, turn on your Samsung TV, go to Settings → All Settings → Support → About this TV.
![Enter the serial or model number to check Samsung TV warranty](https://i0.wp.com/smarttvbuzz.com/wp-content/uploads/2024/04/Samsung-TV-warranty-check-enter-serial-number.png?resize=636%2C318&ssl=1)
Note: You can also find the serial and model number on the back of the TV.
Once you enter the serial or model number, click the Continue button and follow the prompts to get the warranty information.
How to Claim Samsung TV Warranty
- Visit Samsung.com and sign into your account or create one. Then, visit the Samsung TV registration webpage by following the on-screen instructions.
- Access My Page and select Products to find your registered product. Then, select the Request service option to begin the warranty repair process.
![Select My Products to request service and claim warranty](https://i0.wp.com/smarttvbuzz.com/wp-content/uploads/2024/04/Samsung-TV-warranty-check-My-products.png?resize=672%2C350&ssl=1)
Once you request for repair service, someone from Samsung will contact you regarding the issue. You can also request for service and claim your warranty by contacting the Samsung support team via phone (1-800-726-7864) or the seller you purchased your TV from.
As long as you have a warranty, never worry about getting your defective Samsung TV fixed. Just use the above methods to check and claim your warranty whenever you want as long as it’s within the warranty period.