Article Insight:
- Check Philips TV warranty eligibility and claim it by contacting Philips TV customer support.
- You can get a 48-month advance replacement warranty for new & 90-day repair warranty for Refurbished Philips TVs.
- To claim the warranty, you need to register your Philips TV.
If you have an active Philips TV warranty, you can exchange or repair your damaged Philips TV for free of cost. Just learn the terms and conditions provided here and register your Philips TV to claim the available warranty.
Terms and Conditions of Philips TV Warranty
The following are the terms and conditions that your damaged Philips TV should satisfy to get claimed and checked for a warranty.
Warranty Terms
- You can claim a warranty within the mentioned period from the date of your purchase.
- It is vital to provide the serial number or proof of purchase details in order to get a claim.
- Once the authorities approve the warranty claim, they’ll provide a new or refurbished TV or refund the original amount with tax.
- If a repair is done by claiming a warranty before, then the remaining warranty period will continue for the TV. This means you can again claim a warranty if your TV is damaged within the remaining warranty period.
What Gets Covered with Philips TV Warranty?
- Damages caused by poor workmanship or during online purchases.
- Any defects in the operating system of your Philips TV.
- Parts failure that have not occurred by human actions.
What is Excluded with Philips TV Warranty?
If your TV falls under any of the following categories, then a warranty will not be applicable. You have to bear the losses for all the damages and repairs.
- Altered proof of purchase, model & serial number, or the entire product.
- TV damage caused by any third-party service.
- Impairments caused by wear and tear on the TV.
- TV defacement by natural calamities will not be covered under warranty.
- Improper installation or shipment damages of the TV.
- Damages caused by voltage fluctuations.
- Issues caused by failure to exercise normal maintenance. Also, the Philips TV warranty does not cover scratches, dents, and damage to plastic parts.
Types of Philips TV Warranty
Philips TV provides 3 types of warranty for different types of customers, which are listed below.
- 48-months warranty – Philips TV offers 48-months advance replacement warranty policy for its new customers. This includes replacing your problematic Philips TV with a new one.
- 90-days warranty – You can obtain a claim for this warranty for refurbished and used TVs bought from an authorized Philips TV center.
Register your Philips TV to Claim a Warranty
You can claim your warranty after registering your Philips TV. To do the work, follow the instructions given below.
1. Start the process by visiting the registration website of Philips TV. You will be asked to create an account. Provide the details for creating an account then tap Create.
2. A verification code will be sent to your email ID with a code. Enter it in the appropriate box on the website to complete the sign-in process. Then, you will be asked to select your product from the list.
3. Choose TV and enter the Model number of your Philips TV. You can find the model number on the back side of your TV or in the manual book.
4. Now, choose the date of purchase of your TV to complete the registration process.
How to Claim Philips TV Warranty
Before approaching your dealer or Philips TV customer service team, you need to make sure that the following things are available.
- The product type or model number
- Proof of purchase
- Product Serial number
1. Contact the customer service team of Philips TV by dialing the following number: 833-978-3323. The ideal time to contact the team is from Monday-Saturday from 10.00 am-9.00 pm.
2. You can also contact them using the Live Chat option provided by Philips TV on the Contact page.
3. After reaching out to them, you can explain the issues with your TV. The team will verify your eligibility and proceed further. They’ll either reach out to your place or instruct you to send the TV to the service center for inspection. The intensity of your Philips TV’s problem is the deciding factor.
4. If nothing works out, go to an authorized service center of Philips TV nearby for help.
Thus, you can check your eligibility and claim the Philips TV warranty using the instructions above. Get in touch with the customer service people and claim your losses. Remember, if you try to fix any issue by yourself and fail, warranty will not cover it.