How to Disable Demo Mode on Samsung TV

Does your Samsung TV keep showing ads, or does it keep going back to the default settings? This means the Samsung TV is stuck in Demo mode or Store mode. This article will guide you on how to get rid of the demo mode or store mode on Samsung TV in minutes.

What is Samsung TV Demo/Store Mode?

Demo mode is a feature on Samsung TVs that is used to showcase the TV at retail stores. Retail stores use this mode to show off the features of the Samsung TVs. When this mode is enabled, the TV will display bright colors and beautiful pictures, making it visually appealing. When the TV is in the demo mode, you cannot make any changes in the TV Settings. Even if you do, it always goes back to the default settings.

Steps to Turn Off Demo Mode on Samsung Smart TV

If you purchase a Samsung TV from a retail store, it might still be in Demo mode. You can’t continue using the TV when it’s in this mode, so you have to turn it Off or change the mode to Home mode. Here are the steps to do it.

This method works for most of the newer Samsung TV models. If this doesn’t work for you, use your TV’s user manual to find out how to get out of the Store mode.

1. Click the Home button on the Samsung remote and go to the Settings menu.

2. Select General/General & Privacy → System Manager → Usage Mode and enter your Samsung TV PIN or the default PIN (0000).

3. Now, choose the Home Mode option to use your TV in the standard mode and enjoy streaming without any interruptions.

Try this Method!

The above method is the most common way to turn Off the Demo mode on most Samsung TVs. However, if you don’t find that menu option on your TV, then try the below instructions.

1. On your Samsung TV remote, press the Home button and open the Settings menu.

2. Select Support → Use Mode → Home Use and click the Done option.

Note: You can also factory reset your Samsung TV to remove the Retail mode.

Turn Off Samsung TV Demo Mode Without Remote

If you are trying to disable the demo mode but your remote control isn’t working, you can just use the TV’s physical buttons. You can find these buttons on the side or back of the TV. However, not all Samsung TVs will have these buttons except the older models.

1. Once you turn On your Samsung TV, press the Volume button.

2. When the Volume indicator shows up on the screen, long-press the Menu button for about 15 seconds.

3. If you see a notification or message that says “Standard” on your TV screen, it means the Demo mode has been disabled.

If your TV doesn’t have physical buttons, you can use the SmartThings Remote App to control your TV using your phone. You can use the virtual remote interface available on the app to navigate to the Settings menu and turn Off the demo mode.

Now, you don’t have to look at annoying advertising videos or be unable to change the Settings on your Samsung TV anymore. So always make sure to check your Usage Mode Settings after you purchase a Samsung TV.