Article Insight:
- You can check the Hisense TV warranty & claim it by contacting the customer support team.
- Hisense TV is provided with a limited & extended warranty to repair or replace your damaged Hisense TV for free.
If your Hisense TV is acting up or damaged, there are possibilities to fix the faults for free with Hisense TV’s warranty. Explore to know whether your Hisense TV satisfies the terms & conditions of the warranty and whom and how to contact regarding this by getting into this guide.
All About Hisense TV Warranty
1. Hisense TV offers a limited-time warranty for 1-3 years. This period varies depending on the model of TV you use.
2. You can repair your damaged Hisense TV for free under this warranty. If your TV cannot be repaired, then you will be replaced with new TV parts or TV.
3. The replaced TV part gets the same warranty as the original one or gets a 90-day warranty. Hisense TV stand, 3D glasses, remote, and consumable products are also provided with a 90-day warranty.
4. The exciting thing about Hisense TV is that you can also extend its warranty time by purchasing the extended warranty plan.
How to Check Eligibility of Hisense TV Warranty
Hisense TV warranty does not claim all the damages that occurred on your TV. It also puts forward some terms and conditions that a user must satisfy to obtain the warranty claim.
What gets covered under Warranty?
- Damages of materials, imperfect workmanship, improper shipment, or issues during the initial setup of Hisense TV.
- If the damaged TV part cannot be repaired, the team will provide you with a new or refurbished product equivalent to a new one.
What does not get covered by warranty?
- If you have misused your TV against the user manual or product description.
- Using your Hisense TV for rental or commercial purposes.
- If you have tried & failed to repair the damage with a third-party individual.
You can get additional information on the Hisense TV warranty by reading the user manual.
How to Claim Hisense TV Warranty
You can claim your Hisense TV warranty using the following method. Make sure you are handy with the following things for the smooth completion of this process.
- Proof of purchase, the receipt of purchase of your Hisense TV with the purchase date in it.
- TV Serial number & location of your product.
With the above-mentioned things ready, make use of the following modes.
1. If you purchased the TV from a nearby Hisense TV retail store, you can contact the dealer, who will help you with further process.
2. If you have purchased the TV online, contact the support team of Hisense TV using the upcoming means.
- Hisense TV Customer Care – You can contact the Hisense TV customer care number at 1-888-935-8880. The service will be available on Monday to Friday from 9 AM to 9 PM & Saturday to Sunday from 9 AM to 6 PM.
- Email ID of Hisense TV– Mail your complaint to this email ID service@[email protected] for further processing.
- Hisense Online Support– By visiting the online support page [https://www.hisense-usa.com/] of Hisense TV, you can get help and claim your warranty.
Once you get in touch with the Hisense TV team, report your concerns. They’ll then move forward and suggest in-home service or on-site services.
For in-home services, the team will send technicians to your location to solve the issue. If the TV is located around 50 miles from the authorized service center of Hisense TV, then you will be asked to pack your TV safely and take it to the service center.
How to Extend Hisense TV Warranty
If you’d like to purchase the extended warranty plan, you have to do it within 90 days of your Hisense TV’s purchase. This extended warranty will be activated only after your current warranty expires. Follow the steps below to extend your Hisense TV warranty.
1. Begin the process by visiting Hisense TV’s extended service plan website [www.hisense-usa.com/extended-service-plan] and hitting the View Products option.
2. Choose your TV model and enter the price for which you have purchased the TV. Now, you can select the service plan based on the years of warranty period you require and it varies according to your TV model.
3. On the forthcoming screen, you need to enter the required details in the appropriate fields. Then, upload the photos of the TV’s serial number and the receipt of the purchase of your Hisense TV.
Note: You can check for the serial number on your TV’s backside. If not found, navigate to the Settings menu and hit the About option to get it.
4. Then, you can proceed with the payment process by entering the details of your credit card or bank account. Once you finish paying, you can check your email for further updates regarding this process.
Given are the complete information about the warranty check for Hisense TV and the claiming process. If you wish to know more, you can go ahead and use the user manual. Also, you cannot claim a warranty if your warranty expires, and you have to bear all the losses yourself.
FAQ
How to repair my Hisense TV if there is no in-home service & service center nearby?
Suppose there is no service center available around 50 miles from your location, then the Hisense support team will come to your location and pack the TV safely. Later, they’ll repair it and send it to your location safely.