Article Insight:
- You can claim a Fire TV warranty within 1 year of purchase.
- To claim a warranty, contact the Fire TV customer support & inform them.
- Then, pack & send your Fire TV as per authorities’s instructions and get it repaired for free.
Fire TV offers a limited warranty for 1 year. Thus, if your new Fire TV is misbehaving or if any of its hardware components are damaged within this period, you can claim a warranty and get a free repair. This article will guide you through that process in detail.
Contact Customer Support to Claim Fire TV Warranty
Amazon doesn’t complicate its process to claim its TV warranty like other brands in the market. You can straight away contact the Fire TV customer service through phone and explain your problems.
If you can’t reach them over the phone, make use of other channels like email & live chat. Upon reaching out, the respective authorities will look into your concerns. Then, they’ll take immediate action regarding claiming the warranty.
Claiming Process of Fire TV Warranty
After notifying the customer service authorities about the problems or damages on your Fire TV, they will most probably instruct you to pack your TV safely and send it to the nearest service center or the warranty provider. Attach your warranty card and purchase bill for your Fire TV without fail.
The address of the warranty provider varies for each country. Click here to reach the webpage containing the addresses of warranty providers of each country, where you can find yours, too.
After receiving your TV parcel, they’ll thoroughly analyze it and check if its damage/issues fall under their terms and conditions of warranty.
Attention!
Your warranty request will be rejected if your Fire TV malfunctions due to the following scenarios:
- Damages occur due to fire accidents, human errors, or placing the TV in the wrong environment.
- Repairing/injuring the TV by unauthorized servicemen.
- Replacing the original with third-party components.
- Using the Fire TV for commercial purposes.
If the conditions are satisfied, they’ll repair your Fire TV for free using a new or refurbished component in good condition. The replaced part will get a limited warranty time of 90 days. After that period, it’ll also acquire the 1 year warranty time of the Fire TV. Depending on the severity of your issue, you can even get a full or partial refund of your TV purchase price.
Thus, you are now well aware of the warranty claiming process for your Fire TV, proceed confidently after ensuring you are eligible for it. If you currently don’t require it, bookmark this article for future use.
FAQ
1. What should I do if I’m not eligible to claim the Fire TV warranty?
You can repair your Fire TV even if it doesn’t come under warranty condition or if you have exceeded the warranty period with the help of customer support. But you have to bear all the charges.
