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- You can reset your Samsung TV by going to its Settings or remotely with the help of the Samsung customer service center.
When users have serious technical issues with their Samsung TV, it is recommended to reset it to restore normalcy. This article will showcase different methods for resetting your Samsung TV. Before proceeding, remember that resetting will return your Samsung TV to the factory settings.
Tip: Since resetting is an extreme step, it is better to reboot your Samsung TV and check if the ongoing issue on your Samsung TV gets solved first. So, unplug your TV’s power cord from the power socket and plug it back in after a few minutes. Or long-press the Power button until the TV turns off and turns on itself.
How to Reset Samsung TV With Remote
1. Navigate to your Samsung TV’s Settings from the Home screen.
2. Select the General → Reset options and enter your reset PIN. Type the default PIN (0000) if you haven’t changed the PIN before.
Tip: If you wish to change the default PIN, reach Settings → General & Privacy → System Manager → Change PIN and enter a new 4-digit PIN.
3. Select Yes on the appearing pop-up to start the factory reset process.
Note: If your Samsung TV interface is different and does not match the above steps, go to Settings → Tap Support → Click Self Diagnosis → Hit Reset to start the process.
How to Reset Samsung TV using Remote Support
Other than resetting yourself, you can request the Samsung customer service team to reset your TV remotely.
Note: You need to connect your Samsung TV to the internet to reset it remotely.
1. Select the Support option from your Samsung TV Settings.
2. Choose Remote Management and enter your Samsung PIN number.
3. Once you finish the above steps, a Samsung service agent will take control of your TV and reset it remotely. The agent will diagnose your TV and install any required firmware before resetting.
How to Reset Samsung TV Without Remote
Even if your remote goes missing or not working, it can’t restrict you from resetting your Samsung TV. You can use external sources like keyboards & Mouse or the SmartThings app to navigate to the settings and reset your TV.
Using a Keyboard or Mouse
First, connect a USB keyboard & mouse to your TV’s USB port. Use the mouse to head to the Settings menu on your TV. Now, select the Reset option and enter the PIN number using the keys on your keyboard. Press the Enter key or select Yes using the mouse to begin hard resetting the Samsung TV.
Using SmartThings App
You can use these steps to factory reset your Samsung TV if you have already connected it to the Samsung TV remote app on your mobile. If not, learn the process here and carry it out later.
1. Download the SmartThings Play Store or App Store and log in to your Samsung account. Tap + icon → TV → Start → TV name to add your Samsung TV.
2. Once you pair your TV with the app, open the remote interface and use the Arrow buttons to navigate to Settings on your TV.
3. Then, select the General & Privacy and tap the option Reset. Then, enter the PIN (0000).
4. Select Reset in the pop-up to begin the reset process.
Whenever you are having trouble with your TV, just use any of the above-mentioned methods to reset it. Resetting the TV will usually fix most of the minor bugs and problems on your TV & improve its performance. After resetting, follow the on-screen instructions to set up the Samsung TV and use it.
FAQ
If you want to factory reset your Samsung TV, but the screen is black, and your remote is not working, try power cycling the TV by unplugging it from the wall socket. Wait for at least a minute and plug it back in to reset it.
The option might be greyed out if you are already running an app on the TV. TV Reset won’t work when an app is running. So, make sure all the apps are closed before resetting your Samsung TV.
No. you can’t reset your TV without a PIN.
