Article Insight:
- You can contact the Insignia TV Customer Service through phone calls, email, live chat, social media, or Best Buy’s Support Center.
- Insignia TV is a Best Buy brand, you can also contact their support team through Best Buy’s official website.
If you ever need help fixing an issue on your Insignia TV or if you need to enquire about the TV, you can contact their customer service. This article will explain the different mediums to reach out to Insignia Customer Service.
Contact Insignia TV Customer Service using Different Channels
Insignia TV is the home brand of the Best Buy Online Store. So you can make enquiries regarding the TV through the Best Buy Customer Support. You can also check and claim your Insignia TV’s warranty through their website. There are different channels you can use to contact the Insignia TV customer service and they are explained below.
Contact Insignia TV Customer Service Via Phone Number
You can call Insignia Customer Service using the Toll-free number – (877) 467-4289 or call – Â 1-888-237-8289 to make product-related inquiries. If you are experiencing a technical issue on your TV, the support team will assist you to resolve the issue.
This number is a direct line, and so you will be directly connected to a customer support representative without having to wait. The customer care team will be available to help you from Monday – Saturday, 8 am to 9 pm CT.
Contact Customer Service Via Email
If you would rather have online communication instead of talking directly to customer service, you can email them at [email protected]. You can use this email to send complaints, make inquiries, or get general product support. However, contacting the support team through email is not the best option because the response time is too long.
You won’t know when you will get a response from the support team. So it is recommended to call the support team rather than mailing.
Contact Insignia TV Customer Service Via Live Chat
As mentioned above, Insignia TV is one of the brands of Best Buy. So you can get in touch with their customer service through the Best Buy Website (bestbuy.com). On their website, click on Menu → Brands and select Insignia to go to Insignia’s page. Then, scroll down to the bottom to select the Contact Us option under Support & Services.
On the Contact Us page, select one of the categories you want help with and click the Chat Now button to start chatting with live agents. This is the quickest way to get in touch with the support team. The chat agents will be available every day from 6:30 pm – 7:30 am.
Contact Insignia TV Customer Service Via Best Buy Support Center
If you visit the Best Buy website and scroll down to the bottom of the page, you can select the Visit our Support Center option. To access the services on the Support page, you will have to sign into your Best Buy account. Once you log in, you can select a topic you are looking to enquire about or get support. You can access FAQ questions related to different topics like restarting TV, setting up Insignia TV, etc., on this page.
There is also a Best Buy Help chat service available on the Support page. If you click the button with the face of an agent in the bottom-right corner. Here, you can chat with a Chatbot and answer some automated questions regarding what sort of help you need. Eventually, the chatbot will connect you with a customer support agent or provide you with a link to a product guide to fix your issue.
Contact Insignia TV Customer Service Via Social Media
It is also possible to reach out to Best Buy Customer Support regarding your Insignia TV using their social media platforms. You can go to their respective social media accounts and comment on their posts to ask questions, give feedback, make complaints, and more.
You can also tag their accounts on other posts to get their attention on issues concerning your TV. When using this method, there is no guarantee that you will get a reply from the support team. However, social media is a public platform, so you might get support from other users or experts who see your comments and posts.
So that’s all about the medium you can use to get in touch with Insignia TV’s Customer Service. Though you can use all the above mediums to contact the support team, it is best to contact them via phone call or live chat because they are the fastest and most reliable support channels.
