Article Insight:
- It is possible to check your LG TV warranty by visiting the Warranty Lookup webpage [https://lg-dfs-warranty.com/warranty-lookup] and claim it by requesting a repair.
- 2 years is the general warranty period for LG TVs.
You don’t have to worry whenever your new LG TV undergoes issues, as you can get it repaired for free using the warranty. However, you can only use it if certain conditions are met. If you are not familiar with how the LG TV warranty works, this article explains everything you need to know.
What are the LG Warranty Conditions?
Different LG TV models have different warranty periods. But they generally offer 2 years of warranty. You can claim a warranty to fix your defective LG TV for free within the warranty period. In order to claim it, there are certain conditions placed by LG and they are listed below.
What is Covered in the Warranty?
- The TV should be used under normal conditions before getting defective.
- The period in which you can use the warranty will be calculated based on the date of purchase.
- The product should have been purchased from LG’s authorized seller.
- Only the person who originally bought the TV can claim the warranty, and he/she should bring it to the service center for repair.
- The repairs can only be done by LG’s authorized service center or an authorized seller’s service center.
- The buyer must provide the original proof of purchase and warranty card to the service person.
- The TV’s original model and serial number must be visible on the product.
What Isn’t Covered in the Warranty?
- TVs without the serial number aren’t eligible for warranty.
- Defects caused by normal wear and tear.
- Does not cover cosmetic or physical damage.
- Damage of antennas caused by defective material, workmanship, or bad transportation.
- Battery breakage, tampering, short-circuit, or improper usage.
- Damages occurred due to power fluctuation or the use of electric generators.
- Defects or damages caused by tampering with the display screen.
- Damages due to accident, neglect, misuse, or natural disasters.
- Defects caused by alterations or repairs done by service centers that are not authorized by LG.
- External interferences like spilling liquid or food.
- Usage of the TV beyond its intended purpose.
- Defects or damages due to the use of accessories, software, and services not approved by LG.
- Secondhand, counterfeit, or LG TVs purchased from unauthorized sellers.
- Body corrosion due to surrounding conditions won’t be covered.
- Damage caused by modification of the unit.
Note: The above conditions are for end-user consumers. For commercial use, the warranty conditions will be based on the sales agreement.
How to Check LG TV Warranty
If you want to know what your TV’s warranty is and get more information about it,
1. Visit the following link: https://lg-dfs-warranty.com/warranty-lookup on a browser, and enter your TV’s serial number.
2. Click the Find Registration button and go through the information about your product. If your warranty is still active, you can get free service for your TV.
3. If it has expired, don’t worry because you can extend it by purchasing the LG Best Care service from this webpage: https://www.lg.com/support/lg-premium-care/. This allows you to extend your product’s warranty up to 5 years.
How to Claim LG TV Warranty
You can claim your LG TV warranty after you finish your check by visiting their website and requesting a repair. Before that, make sure you have an LG account and follow the steps below.
1. Open a browser on your phone or PC and visit the Warranty Information page of LG’s official website [https://www.lg.com/us].
2. Type your LG TV’s model or keyword in the input box and select your TV model from the list.
3. Once the warranty summary appears, click the Request Repair option and input your TV’s serial number and purchase proof.
Note: You can find the LG TV serial number on the back right or left of the TV. On newer models, you access your TV information by pressing the Mute button on your remote 3 times.
4. Describe your TV’s issues and provide your contact information if you haven’t given it already.
5. After verifying your request, the respective authorities will contact and inform you about further proceedings.
After reading the above points, you will totally be aware of LG TV warranty. If you believe you are eligible, claim it or extend it so you can get free services for defections in the future. You can also get in touch with the LG support team through email, LG chatbot, or the contact page and request a repair.