Article Insight:
- Hisense TV offers dedicated and responsive customer service to consumers in various scenarios through different means.
- You can contact Hisense TV customer service via phone call, Email, online contact form, product support page, and FAQ section.
- Customer support centers are also available to report your concerns in person.
Just like any other TV brand, Hisense faces problems at times that can be rectified with the assistance of a proper customer support executive. Since Hisense TV offers many ways to contact customer service, you can choose a way based on the nature of your problem. The following article provides all possible ways of communicating with them, along with their needs.
Ways to Contact Hisense TV Customer Service
Each mode of customer service serves a unique purpose. Choose a mode based on your needs, which are explained below.
- Phone Number +1 (888) 935-8880
For those seeking immediate redress, contacting the support team through telephone is the best way. You can contact them anytime between 9 am to 9 pm on Weekdays and 9 am to 6 pm on Weekends. Call them and explain the issues to them. They’ll provide you with immediate solutions. Instead of talking, you can also use the Live Chat feature provided on their website itself.
- Email [[email protected]]
- Contact Form [www.hisense-usa.com/contact]
This mode is useful when you want to send pictures of your TV to give the service personnel more information about your issue. When you send an email, they’ll usually reply within 2-3 business days. With Email, you can also keep a record of all the communications you’ve done with Hisense. Apart from Email, you can also use their Contact Form services, which are similar.
- Customer Centers [global.hisense.com/support/customer-center]
- Product Support [global.hisense.com/support/certificate-download]
If you wish to learn more about your Hisense TV or download its firmware drivers, visit its product support website. If you want expert assistance regarding this, visit their Customer Support Centers directly. You can find information about its location in the web link provided above.
- Support Page [www.hisense-usa.com/support]
For all registration and warranty-related claims, visit the support page above. Here, you can register your Hisense TV, after which you can claim a warranty whenever your TV breaks down. They also provide options to extend your existing warranty.
For generic queries, they have a dedicated FAQ section on their website. You can find answers to all those queries from fellow users, too.
Hisense TV Social Media Platforms
Hisense TV has a presence on several social media platforms, such as Twitter, Facebook, YouTube, and Instagram. Whenever a new product is released, they announce it through these platforms. Social media platforms are hardly a customer support tool, but several people use them to contact customer service, either by tagging them in tweets or Instagram posts. Click on the following icons to get directed to the Hisense page on that platform.
Hisense TV may bring in occasional problems, and you can rely on any of the stated customer services to seek support.